We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.80 out of 5 based on 80 customer ratings
80 reviews
100% of buyers enjoyed this product!
5 stars
( 64 )
4 stars
( 16 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
E***o –
The item matches the description!!! Thank u!
Helpful?
0
0
Rated 4 out of 5
Customer –
quality ain’t so good
Helpful?
0
0
Rated 5 out of 5
L***i –
i am so sad they are to small..good quality, they come in 2 half weeks in Holland.. i am in size 39 in European size..this is written the size 40 beside this is still small..they are so nice,i guess i going to order again the right size..i recommend this store!
Helpful?
0
0
Rated 5 out of 5
Customer –
They’re like in the pictures, too bad they don’t calm me down.
Helpful?
0
0
Rated 5 out of 5
M***a –
More beautiful than expected! Found the material very good, firm! Wear 37 in Brasil and ordered 9, was well account, but nothing too tight. Can give yet. No fees, indicate very! All the process took about a month, very fast!
Helpful?
0
0
Rated 5 out of 5
K***e –
very beautiful
Helpful?
0
0
Rated 5 out of 5
G***l –
I bought it as a friend and he said he liked it.
Helpful?
0
0
Rated 5 out of 5
P***a –
Nice
Helpful?
0
0
Rated 5 out of 5
M***t –
For such a price, the shoes are not bad. They look decent, the smell is present but not strong. In my 37 not much free, but with warm socks just right.
Helpful?
0
0
Rated 4 out of 5
C***u –
Very plastic but beautiful
Helpful?
0
0
Rated 5 out of 5
Customer –
The material is to thin
Helpful?
0
0
Rated 5 out of 5
Customer –
thanks
Helpful?
0
0
Rated 5 out of 5
R***r –
The shoes had a strong smell like waterproofing. I left them in the open for several days now.
Helpful?
0
0
Rated 5 out of 5
N***z –
True to size. same colour.
Helpful?
0
0
Rated 5 out of 5
Customer –
Highly recommended! Exact color n design! Nice comfortable shoes! Hope thy r durable as well
Helpful?
0
0
Rated 5 out of 5
M***s –
very nice shoes.
Helpful?
0
0
Rated 5 out of 5
O***l –
I recommend very well
Helpful?
0
0
Rated 5 out of 5
Customer –
Yayyy… Happy to have them. light and comfy. Well packed. no crease at all. Came in 24 days only. Bit Smell is there but that will go off in wearing. Thankyou store
Helpful?
0
0
Rated 4 out of 5
D***h –
Boots as in the picture, comfortable. Malomerki, so boldly order 2 sizes larger. I took 1 more-you can walk, but back to back. There’s a smell. After a day on the balcony it began to smell less, but apparently it is necessary to repeat the procedure 🙂 in general, for such money is very good
Helpful?
0
0
Rated 5 out of 5
S***a –
Ordered 14.12.18 received 28.02.19. I opened a dispute. they gave me the money back. After that, i got a call from the post office. The store is very good, sociable. I ordered 9. my size is 39. Approached
E***o –
The item matches the description!!! Thank u!
Customer –
quality ain’t so good
L***i –
i am so sad they are to small..good quality, they come in 2 half weeks in Holland.. i am in size 39 in European size..this is written the size 40 beside this is still small..they are so nice,i guess i going to order again the right size..i recommend this store!
Customer –
They’re like in the pictures, too bad they don’t calm me down.
M***a –
More beautiful than expected! Found the material very good, firm! Wear 37 in Brasil and ordered 9, was well account, but nothing too tight. Can give yet. No fees, indicate very! All the process took about a month, very fast!
K***e –
very beautiful
G***l –
I bought it as a friend and he said he liked it.
P***a –
Nice
M***t –
For such a price, the shoes are not bad. They look decent, the smell is present but not strong. In my 37 not much free, but with warm socks just right.
C***u –
Very plastic but beautiful
Customer –
The material is to thin
Customer –
thanks
R***r –
The shoes had a strong smell like waterproofing. I left them in the open for several days now.
N***z –
True to size. same colour.
Customer –
Highly recommended! Exact color n design! Nice comfortable shoes! Hope thy r durable as well
M***s –
very nice shoes.
O***l –
I recommend very well
Customer –
Yayyy… Happy to have them. light and comfy. Well packed. no crease at all. Came in 24 days only. Bit Smell is there but that will go off in wearing. Thankyou store
D***h –
Boots as in the picture, comfortable. Malomerki, so boldly order 2 sizes larger. I took 1 more-you can walk, but back to back. There’s a smell. After a day on the balcony it began to smell less, but apparently it is necessary to repeat the procedure 🙂 in general, for such money is very good
S***a –
Ordered 14.12.18 received 28.02.19. I opened a dispute. they gave me the money back. After that, i got a call from the post office. The store is very good, sociable. I ordered 9. my size is 39. Approached