Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***e –
Thank you so much for my order. Very fast shipping
I***R –
The corset is just super, the quality is at the highest level, tightens deliciously, highly recommend the product and the store, the delivery was pretty fast.
L***a –
Thank you store, the goods are good .
N***i –
What you see is what you get
M***i –
Very accurate and the store is helpful. Responds to messages and inquiries on time.
G***s –
Although i should have ordered size m
G***a –
5 stars
Customer –
Thank you very much, i am very co Ntente this product and very good quality product
M***a –
Excellent belt… size matches
R***o –
Great. As in the description
K***a –
Delivery to murmansk took two weeks. The goods were tracked all the way. I order this belt in this store for the second time. The goods and work of the store is satisfied.
Customer –
Good quality
I***r –
The product is the same description, very cool belt. no smell… i recommend.
A***a –
In principle, not a bad belt. Delivery is fast. Ordered 11.11, delivered 27.11. The belt is suitable for those who have no problems with the back. I have small problems, and therefore i would be denser and tougher. And so, for ordinary training in the hall, to pull the waist-the very thing! Order do not think
M***s –
fast shipping it takes one week to arrive the quality is good
Customer –
Seller recommend… quality and packaging at the highest level
A***a –
it arrived on time , looks and feel great .. i will try it out and come back and do another review .. thank you !
S***o –
A cool belt for such money… Took m could take l… Adjustable well and keeps your back as it is necessary… Do not be afraid to take a larger size
J***a –
Super belt. The back holds perfectly. Order for 2 weeks came.
D***v –
There is no smell, the quality is good, the seams are even. Here only the outer rubber was not able to fasten the overlap, although large dimensions do not stand out…