Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly. Pleased with the quality, for such a price is quite good. Given that i’m lean, i thought the size would be difficult to pick up, but 30 came up perfectly practically. My height is 180 cm, weight is 56 kg.
Jeans really liked, thank you!
Jeans class, stretch. Stitched cool, sit very well!! My height of 177 cm. Weight. 72 kg.
Jeans came in 15 days taking into account the new year holidays. The store is sociable, answers the questions quickly. On the height of 176 and weight of 72 it was possible and 33 size to take, because. Stretch fabric and stretches well. But since the husband likes more freely, then with the belt the very thing. The length in which century to clean is not necessary. Stitched well, packed were in a branded zip bag, as a gift the seller put white socks (not sure that these jeans because. I ordered also insulated, in any case a trifle, but nice). In general, the husband is happy with the purchase (did not have to go to the store), i’m also happy, thanks to the seller.
Super! The store advised the size. 33 the size for height 176 and weight 70.
jeans are wrapped neatly. the jeans are of excellent quality.
So normal, narrowed. height 168, weight 55, size 29.to kazan 13 days. thanks to the store.
All perfectly reached in 15 days with the size of the store helped handsome)
Quality is excellent and shipping is super fast. Seller recommend.
So normal, but narrowed. Weight 72, height 173
Excellent quality. I recommend.
I recommend everything perfectly
Everything is super!!!
Jeans Pants great quality congratulate
Jeans are seasonal thin from the material for shirts-but for the summer is excellent and stretches well. this model-there is no smell. The store is responsive-i recommend.
exellent fast delivery top store thank you for free gift AAAAAAA
Classy narrowed (not classic) pants, stretch. my size is standard 46 rus., height 170, weight 62, ordered the 30th size, everything is fine.