Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came very quickly, the size approached.
it looks 60 days to be delivered
Quality warm jeans
Very good quality Received and in accordance with the description
I took a gift to my father i recommend jeans fire myself would take yes my size is not
Sewn, of course, not super, threads everywhere stick out. Well, it is clear that for 1200 rubles. Super jeans can not buy. But fit in size. No curves at all. In general, you can wear. My husband liked that warm. Jeans stretch well, at the waist it was possible and take less, but then could not fit the length. The length is good for height 182 cm. Waist 90 cm, hips 100 cm. Size ordered 34. The stomach of the husband does not stick out, he is a sports physique.
As they look in the picture. They are very warm and somewhat elastic so they fit very well. Unlike other clothes you have to buy a size smaller than the european one. I use size 48/50 and i ‘ve had to buy a 42.
it would be better if jeans will be longer some 2 -4 cm
Excellent quality, i will order more.
Good jeans, average quality of minuses is weak fastening buttons.
The lining color does not match.
Quality is good, but much more
For 1,75 height and 68 kg weight the chosen size is perfect.
Very pleasant to the body fabric, stretch, excellent quality, after fitting i will add information. Track number tracked. Thank you for the goods! I recommend the store, i will order more.
Jeans turned out to be big, but by my fault. Asked the store for two sizes larger. In general, warm, nowhere there are threads, dense pockets of quality material. In harsh weather (-35) i think warm. If i finish something, if i don’t finish it, i’m frozen to death and my jeans haven’t saved me.
looks and feels very nice and fits perfectly