We are proud to offer international shipping services that currently operate in over 200+ countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS depending on the weight and size of the product. Packages from our warehouse in China will be shipped by ePacket or EMS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of javsh.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.96 out of 5 based on 52 customer ratings
52 reviews
100% of buyers enjoyed this product!
5 stars
( 50 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Y***a –
Great toy! The child is delighted! Thank you store!
Helpful?
0
0
Rated 5 out of 5
E***a –
The child is delighted
Helpful?
0
0
Rated 4 out of 5
Customer –
Walked more than a month
Helpful?
0
0
Rated 5 out of 5
O***t –
Everything fully corresponds to the description. Zombiki funny, plants shoot cool. True one flower came without a bullet and in another flower a small hole (cured with a glue gun for a minute), but i will not shoot the star, as the delight of children there is no limit. After unpacking, the whole family was shot. Ordered 13.02, received 19.03. Packing plastic bag. I do not add pictures, because children do not release)
Helpful?
0
0
Rated 5 out of 5
Y***v –
Thank you very much! The child is happy!
Helpful?
0
0
Rated 5 out of 5
Customer –
Teşekkürler
Helpful?
0
0
Rated 5 out of 5
O***v –
Excellent
Helpful?
0
0
Rated 5 out of 5
T***a –
Toys are good. The child is delighted!))
Helpful?
0
0
Rated 5 out of 5
Y***a –
Is the second character that I take. Very well made. My kids will enjoy a lot
Helpful?
0
0
Rated 5 out of 5
D***s –
100%
Helpful?
0
0
Rated 5 out of 5
Customer –
Very cool. The child is delighted. Shoots well.
Helpful?
0
0
Rated 5 out of 5
T***a –
Cool toys quality is good! The child is happy!
Helpful?
0
0
Rated 5 out of 5
E***a –
Very good toy, and the quality is excellent, i recommend!
Helpful?
0
0
Rated 5 out of 5
R***d –
It is amazing
Helpful?
0
0
Rated 4 out of 5
G***r –
This zombie in a purple suit is not on his feet.
Helpful?
0
0
Rated 5 out of 5
E***k –
The toy came quickly enough, very cool, i thought it was quite tiny, but the shooting is big, shoots well, immediately and the balls set wrote out, the balls are soft, light, there is no smell. I recommend, the child really liked it.
Helpful?
0
0
Rated 5 out of 5
L***a –
The exact date has arrived. Today march 20th. It’s great and my son is super happy. Very happy
Helpful?
0
0
Rated 5 out of 5
A***n –
It’s okay. Only zombies are not worth it
Helpful?
0
0
Rated 5 out of 5
P***p –
Charm me, good product, and it’s bigger From what i thought, thanks to buyer pq was in contact with me, excellent my son is happy!
Y***a –
Great toy! The child is delighted! Thank you store!
E***a –
The child is delighted
Customer –
Walked more than a month
O***t –
Everything fully corresponds to the description. Zombiki funny, plants shoot cool. True one flower came without a bullet and in another flower a small hole (cured with a glue gun for a minute), but i will not shoot the star, as the delight of children there is no limit. After unpacking, the whole family was shot. Ordered 13.02, received 19.03. Packing plastic bag. I do not add pictures, because children do not release)
Y***v –
Thank you very much! The child is happy!
Customer –
Teşekkürler
O***v –
Excellent
T***a –
Toys are good. The child is delighted!))
Y***a –
Is the second character that I take. Very well made. My kids will enjoy a lot
D***s –
100%
Customer –
Very cool. The child is delighted. Shoots well.
T***a –
Cool toys quality is good! The child is happy!
E***a –
Very good toy, and the quality is excellent, i recommend!
R***d –
It is amazing
G***r –
This zombie in a purple suit is not on his feet.
E***k –
The toy came quickly enough, very cool, i thought it was quite tiny, but the shooting is big, shoots well, immediately and the balls set wrote out, the balls are soft, light, there is no smell. I recommend, the child really liked it.
L***a –
The exact date has arrived. Today march 20th. It’s great and my son is super happy. Very happy
A***n –
It’s okay. Only zombies are not worth it
P***p –
Charm me, good product, and it’s bigger From what i thought, thanks to buyer pq was in contact with me, excellent my son is happy!
O***k –
Everything is super! The child is delighted.